Woman says her Amazon device recorded private conversation, sent it out to random contact

Every room in her family home was wired with the Amazon devices to control her home's heat, lights and security system.

"They said 'our engineers went through your logs, and they saw exactly what you told us, they saw exactly what you said happened, and we're sorry.' He apologized like 15 times in a matter of 30 minutes and he said we really appreciate you bringing this to our attention, this is something we need to fix!"