Firm fat-fingered G Suite and deleted its data, so it escalated its support ticket to a lawsuit
Found on The Register on Monday, 15 July 2019
An interior design tools startup called Mosss on Wednesday sued Google to get it to restore its data after someone at the startup accidentally deleted the firm's G Suite account.
"[W]hile clearly an urgent matter, to our dismay, our case was not escalated, and no action was taken for nearly three days!" the filing says. "From a business point of view, we had no access to emails and lost all contact with our clients and users."
Mosss (Musey) said while investors have put $1.5m into the firm, it's not seeking monetary damages.
So, in other words, Mosss raked in $1.5m from investors, but still failed the most basic and most essential IT lessons: make backups. This case should be laughed out of court, along with this stupid reliance on "cloud" services.