Facebook shorted video creators thousands of dollars in ad revenue

His income varies, although he says he’ll typically make between $2,000 and $3,000 per month through Facebook. But in 2021 so far, that income has unexpectedly dried up. The January payout was only $931, leaving him thousands of dollars short. In February, it was even lower, coming in at just $664.

After The Verge reached out for comment, however, Facebook said it “resolved a technical issue that prevented a small number of video creators on Facebook from receiving their full in-stream ads payouts.”

It’s good news for the creators getting a rebate but still an alarming precedent — holding thousands of dollars back for months with little explanation or guarantee the same problem won’t pop up again in the future.